Frequently Asked Questions

What is your product?

actualcertifications.com offers study guides for the preparation of certification exams. Our study guides contain questions which will be very close to the real certification exams and will surely help you pass your exam. If you fail your exam, be it the first attempt, you can obtain a full refund. No questions asked.

Do your exams have all of the questions I will see in the official exam?

Yes. We constantly scour the official exams to ensure, that our study guides are covering all topics and that you will be able to find similar questions in our study guides; no surprises! This is why we guarantee, actualcertifications.com study guides are the only preparation you need to pass the official exam on your first try.

How are your exams different from your competitors?

There are many unique advantages to actualcertifications.com. Our exams are not glorified braindumps like our competitors try to sell you, which often have incorrect answers or questions you will not even see on the official exam. We provide 24x7 online access to download your exams in the universal Adobe PDF 5.0 format. . In addition to these reasons, there are many others, including our money back guarantee, verified correct answers, strict privacy policy, and low prices. Our competitors offer none of these valuable features. You can be confident that when you buy from actualcertifications.com, you are buying from the industry's #1 source for guaranteed certification at a low price.

What does each exam include?

Each exam includes questions that will be similar to the ones you will see on the official exam, with the correct answers marked. This means you will see the question, any exhibits that accompany the question, each possible answer, and then a list of the correct answers.

Which formats do you offer exams in?

Adobe PDF 5.0. You can freely download the Adobe Acrobat 5.0 software that is required to view our ActualCertifications at http://www.adobe.com.

Do I get free updates to exams I have purchased? If so, how?

Yes. You receive free updates to exams you purchase for 6 months. You can access exams you purchase, which include the latest updates, at any time by simply logging on to your account using your order number and your password.

How secure is your ordering procedure?

We process all orders using a secured & trusted 3rd party credit card processor which uses the strongest level of SSL encryption possible. (128-bit SSL). Hence, you may stop worrying about three things.
1. Your credit card details are not provided to actualcertifications.com.
2. You may not worry about sending your credit card details over the insecured Internet lines.
3. Your information will not be sold or leased to any individual or company.

What is the ordering process?

The ordering process is classified into the following steps: 1. First, you can visit our various product listings and add the exams that you want to purchase to your shopping cart.
2. Once you have finished adding products to your shopping cart, you may click the remove button if you do not desire to purchase any certain product.
3. You may also wish to clear the shopping cart totally by clicking the Clear Shopping Cart button.
4. Once you are certain about the products that you want to buy & have them all in your shopping cart, simply click on Pay and Finish.
5. You will now be taken to a 128-bit SSL secured web page of our payment gateway.
6. Here, you will have to provide your personal details and credit card details.
7. Once you have filledup the form here, click on the Complete Order Now button.
8. If your order is verified, your credit card will be charged and you will be given an order number. Please note this order number carefully.
9. You will now be asked to complete the order and notify actualcertifications.com of the order.
10. As soon as you click the mentioned button, your account will be created in our system and the password will be instantly sent to your e-mail address.
11. You can now logon to http://www.actualcertifications.com and use your email and password to logon to your account.
12. You will now be able to download your exams from your personal account.
13. You may obtain our updates in the same fashion.

I do not have a credit card, how can I purchase exams from actualcertifications.com?

Currently this is not possible. Furthermore, there are no plans to accept payment methods other than credit cards.

What's all of this talk about guaranteed certification?

Using our exams, we guarantee you will pass the official exam on your first try. For information on the guarantee, click here..

Do you share or release my information with anyone?

Absolutely not. actualcertifications.com is dedicated to your privacy.

I've forgot my password. What do I do?

To have your password emailed to you, click here.

I have another question not answered here, how can I get an answer to it?

To contact us, click here